Return and Exchange Policy

For product quality issues caused by our side (e.g., dimensional deviations, material mismatches, or functional defects), we cover return/exchange and associated shipping costs.

Please report quality issues within 7 business days of receiving the item. Late reports may delay resolution.

Custom products are manufactured after customer approval of drawings. Returns or exchanges are not accepted for non-quality issues.

Photos, videos, and relevant test reports of the product are required as proof for returns and exchanges.